Privacy policy
Last Updated: 02/11/2025
BACKGROUND
KnightShift IT Ltd understands that your privacy matters and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website, www.knightshiftit.co.uk (“Our Site”), and we will only collect and use personal data in ways that are described in this policy and in a manner consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully. Your continued use of Our Site indicates your acceptance of this Privacy Policy.
1. Information About Us
KnightShift IT Ltd
Registered in England & Wales: 16792691
Registered Address: Studio 9, 50-54 St Pauls Square, Birmingham, B3 1QS
Trading Address: Studio 9, 50-54 St Pauls Square, Birmingham, B3 1QS
Data Protection Officer: Mr A Ashgar
Email: info@knightshiftit.co.uk
We are the data controller.
2. What This Privacy Policy Covers
This Privacy Policy applies only to your use of Our Site. It does not apply to other websites that we may link to.
3. What Is Personal Data?
Personal data is information that identifies you as an individual, directly or indirectly. This may include your name, email address, IP address, device information, or other identifiers.
4. Your Rights
Under UK GDPR you have the right to:
• Be informed about the collection and use of your personal data
• Access the personal data we hold about you
• Have your personal data rectified if inaccurate
• Request erasure of your data in certain circumstances
• Restrict processing of your data
• Object to processing where applicable
• Withdraw consent where we rely on it
• Data portability where applicable
You may contact us using the details above to exercise these rights.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), though we would appreciate the opportunity to resolve matters first.
5. The Data We Collect and How We Collect It
Type of Data
How We Collect
Identity Information (name, company name if provided)
Contact forms
Contact Information (email address, phone number if supplied)
Contact forms
Technical Data (IP address, browser type/version, device type)
Automatically via Squarespace servers
Usage Data (interactions, page views, session activity)
Squarespace Analytics cookies
6. How We Use Personal Data & Legal Basis
Purpose
Data Used
Legal Basis
Answering enquiries
Contact & identity
Legitimate interest (responding to requests)
Providing services if you engage us
Contact & business info
Contract performance
Website improvement and security
Technical & usage data
Legitimate interest (website performance and security)
Compliance with legal obligations
Any required data
Legal obligation
7. Retention of Personal Data
Data Type
Retention Period
Enquiry emails
Up to 12 months
Client data (if contract formed)
Duration of contract + 6 years (legal obligation)
Technical/usage data
Up to 26 months (Squarespace standard analytics retention, SUBJECT TO CHANGE)
8. Where Data Is Stored
We store personal data in the UK and EEA. Squarespace may process website usage data in the US under approved safeguards (SCCs).
9. Sharing Personal Data
We do not sell your data.
We may share data with:
• Our website hosting provider (Squarespace)
• Professional advisors (legal/accounting) where legally necessary
If legally required, we may share data with regulators or authorities.
10. Cookies and Analytics
Our Site uses cookies.
We use:
• Squarespace Analytics Cookies (session, performance, security, anti-fraud)
• Consent cookies to remember your cookie choices
• No advertising or behavioural tracking cookies
• Google Search Console (no cookies — search monitoring tool only)
Strictly necessary cookies are required for site security and operation.
You can manage or disable cookies via your browser at any time, although some features may not function correctly if disabled.
11. Accessing Your Personal Data
You may request a copy of your personal data (Subject Access Request).
Email: info@knightshiftit.co.uk
We will respond within one month.
12. Contacting Us
If you have any questions, please contact:
Email: info@knightshiftit.co.uk
Post: KnightShift IT Ltd, Studio 9, 50-54 St Pauls Square, Birmingham, B3 1QS
13. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here. Continued use of Our Site means you accept any updates and terms.